Zero Tolerance Policy

As part of our commitment to keeping the roads of Northern Michigan safe and free from those driving under the influence, Bay To Bay Shuttles does not tolerate the use of alcohol or drugs by its drivers when transporting guests, passengers and/or clients. If you believe your driver may be under the influence of drugs or alcohol, please have the driver END THE TRIP IMMEDIATELY.

After the driver has ended the trip, please report any feedback directly by calling 231.373.5797 or you can also get in contact by emailing

how can we help you?

Please let us know if you have a question, want to leave a comment, or would like help regarding the reservation process.